PRIVACY POLICY
This Privacy Policy describes how “HeartofFunchal.com” collects, uses, and protects the personal information you provide when using our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect:
1.1. Personal Information:
We may collect personal information that you voluntarily provide to us when using our website, such as your name, email address, phone number, postal address, and any other information you choose to provide.
1.2. Booking Information:
When you make a booking through our website, we may collect additional information, including your payment details, booking preferences, and any special requests or requirements you may have.
1.3. Usage Data:
We may automatically collect certain information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
2. Use of Information:
2.1. Provision of Services:
We use the personal information you provide to facilitate your bookings and provide you with the requested vacation rental services. This includes processing payments, communicating with you regarding your booking, and addressing any inquiries or requests you may have.
2.2. Improving Our Services:
We may use the information collected to analyze website usage patterns, improve our website's functionality and user experience, and enhance our services based on customer feedback and preferences.
2.3. Marketing and Communications:
With your consent, we may use your contact information to send you promotional materials, newsletters, updates, and other communications about our services. You can opt-out of these communications at any time by following the instructions provided in the email or contacting us directly.
2.4. Legal Compliance and Protection:
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use or disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
3. Data Sharing:
3.1. Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers have access to your information solely for performing tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2. Legal Requirements:
We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Data Security:
We employ reasonable security measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights:
If you have questions concerning our privacy protection policy or how your personal data is processed, please feel free to contact our Privacy Protection representative.
Name
Address
E-Mail: info@heartoffunchal.com
Upon request, you will promptly be informed - in writing which of your personal data, if any, was collected during your visits to the Heart of Funchal website.
You control the information you provide “Heart of Funchal” about yourself. However, if you choose not to share your information with “Heart of Funchal”, please be aware that you may be unable to access some of the website or place an order online, and that this lack of information will impact on the level of service we can provide you.
Automatically recorded information (non-personal data)
When you access the “Heart of Funchal” website, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our Website's appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to third parties.
7. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Heart of Funchal
Rua dos Murças, n.º71
Funchal, Madeira 9000-068
Portugal
info@heartoffunchal.com