TERMS AND CONDITIONS

Reservation:

Reservations are made exclusively through the online platform.
Reservations are only confirmed after confirmation of full payment.

Cancellation policy:

- Cancellation made up to 30 days before the arrival date without penalty;
- Cancellation made after 30 days of arrival date will be charged in full.

Reservation change:

Changes regarding the number of nights are subject to availability.

Issues with the reservation:

If the property, for whatever reason, is not available on the dates originally booked or within the 30 calendar days prior to the check-in date, heartoffunchal.com will suggest a different property with similar conditions. If the relocation of guests is not possible, there will be a full refund of the initial amount agreed upon at the time of booking.

Check-in and check-out:
Check-in time is from 3 pm.
Check-out must take place by 11:00 am.

Number of guests:

The maximum capacity of each property must be respected, including children. In case it is necessary to place a crib, highchair and/or bathtub, you must notify heartoffunchal.com allowing the appropriate arrangements to be made.

General obligations and responsibilities of guests:

Guests are responsible for their behavior and that of all persons accompanying them.
Legal noise levels must be respected. Heartoffunchal.com reserves the right to take necessary action if and when complaints are made on behalf of the resident community in relation to guest misconduct. If there is a need for intervention by the Heartoffunchal.com team, and guests are invited to leave, there will be no refund of any amount.
Guests are responsible for costs associated with damage to properties.

General rights and obligations of Heartoffunchal.com management:

Heartoffunchal.com is responsible for information and photos published on the website.

Privacy Policy:

Heartoffunchal.com undertakes not to use personal data provided by its customers in any way beyond our own databases.